Paradise8 Casino Privacy Policy
This Privacy Policy explains how Paradise8 collects, uses and protects personal information when you create an account, play games or otherwise use our services in Canada. We are committed to treating your information responsibly and to giving you clear choices about how your data is handled.
Types of data we collect
Personal data
When you register or verify your account we collect personal information such as your name, date of birth, contact details, address and government-issued ID where required for identity verification. We also collect account credentials and communication preferences.
Technical data
We collect device and connection information including IP address, browser and device type, operating system, device identifiers, and log data related to sessions and activity on the site. This helps with security, account access and service stability.
Transactional data
We record deposits, withdrawals, bets, wins and losses, payment method details and related transaction records. Transactional information is used for account management, fraud prevention and to comply with our verification and anti-money-laundering obligations.
How we use your information
Your information is used to operate your account, process payments, complete identity checks, provide customer support and investigate suspicious activity. We also use data to comply with legal obligations, to administer responsible gambling tools you select, and to send service-related messages about your account.
Data protection practices
We protect information using industry-standard technical and organizational measures such as encryption in transit and at rest, access controls, and secure storage systems. Access to personal information is limited to staff and contractors who need it to perform their duties. We regularly review security practices to maintain appropriate protection.
Cookies and tracking technologies
We and third-party service providers use cookies and similar technologies to remember preferences, analyse site usage, improve functionality and support marketing. You can manage cookie settings through your browser or account preferences. Disabling certain cookies may affect how the site functions.
User rights
Residents of Canada have rights regarding their personal information, including the right to request access, correction or deletion of personal data held by us, subject to legal and operational limits. You may also withdraw consent for certain processing activities where applicable.
Access, correction and deletion
To request access, correction or deletion, contact us at [email protected]. We will respond to requests in accordance with applicable laws and may ask for identity verification before fulfilling certain requests to protect your privacy and security.
Information sharing and third parties
We share information with trusted third parties as necessary to provide services - for example payment processors, identity verification services, analytics providers and service partners. We may also disclose information to comply with legal obligations or to protect our rights and safety. We require third parties to implement appropriate safeguards.
Privacy policy updates
We may update this policy as our services or legal requirements change. Substantive changes will be posted on this page with an updated effective date. If changes materially affect your rights, we will provide notice through your account or by other reasonable means.
If you have questions about this policy, contact [email protected].